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Troubleshooting

Solutions to the most common problems encountered when running aMule.

SectionContents
Common ProblemsHigh CPU at startup, Low ID, lost/paused downloads, disk space, server list issues, permissions, file descriptors, crashes, and more
Slow Download SpeedsConfiguration checklist, upload-saturation (ACK bottleneck) fixes, network-inherent limitations, aMule slowing other apps
Fake Files and ServersDetecting fake content, identifying and avoiding malicious servers, IP filtering, maintaining a safe server list
Remote Access Troubleshootingamulecmd connection errors, amuleweb connection and authentication issues

Quick diagnostics

aMule uses a lot of CPU at startup → aMule hashes new or modified shared files on launch — this is normal. If it happens on every startup with no new files, known.met may be corrupted. See Why is aMule taking so much CPU at startup?.

I have a Low ID → TCP port 4662 is not reachable from the internet. See Network Connectivity and Test Your Ports.

Downloads are very slow → Work through the Slow Download Speeds checklist. The most common cause is an upload limit below 10 KBps.

aMule slows down everything on my computer → Your upload limit or connection count is too high. See aMule Makes Everything Else Slow.

I can't find my downloaded files → See Directories for the default Incoming path on your platform.

All my downloads paused and won't resume → You are probably low on free disk space. aMule pauses downloads to avoid corruption. See All my downloads suddenly paused and Disk Space Protection.

I lost a download — can I recover it? → Depends on which *.part / *.part.met files survive. See I lost a download — can I recover it?.

Kademlia says "firewalled" even though I have a High ID → Your router is remapping UDP port 4672. See Network Connectivity — Kademlia connectivity and Network FAQ → Kademlia firewalled.

Search results contain many suspicious files → You may be connected to a fake server. See Fake Servers.

amulecmd or amuleweb can't connect to amuled → External Connections are not enabled or the EC password is not set. See Remote Access Troubleshooting; for amuleweb-specific failures see Why is amuleweb failing to connect?.